Sharp MX 2700N - Color Laser - All-in-One Manual de instrucciones descargar pdf (Pagina 50)

4 Troubleshooting

D60700-07

4.5 At the printer: Restricted access

 The user is not allowed to use the device.

 A Pay user is trying to log in and Pay is not checked on the License tab in

the Device properties dialog.

4.6 At the printer: Error printing document

 Pull Print is cleared on the License tab in the Device properties dialog.

 Pull Print is cleared on the Settings tab in the Device properties dialog.

4.7 At the printer: Question mark before the

document name

The list of supported printer drivers does not include an entry matching the

driver you used. Use the web browser to add the driver name to the list.

4.8 At the printer: Printer busy, retry later

The 'Print busy, retry later' message in the printer’s control panel indicates that

SafeCom cannot get exclusive ownership of the printer. With exclusive

ownership it is ensured that it is your documents only that prints while you are

logged in. If you get this message for no apparent reason it could also be

because SNMP is disabled on the printer. Please enable SNMP on the printer.

4.9 At the printer: Login error <number>

 Is the SafeCom Service running on the SafeCom server?

 Is the SafeCom device registered at the SafeCom server?

4.10 At the printer: Error printing: General Failure

The document you are trying to print is no longer on the SafeCom server. This

may happen if you log in at two or more devices and try to do a print all

simultaneously.

4.11 At the printer: Card reading not working

 Is the card reader powered and firmly connected?

 Is the card compatible with the reader?

 Try to move the card reader away from the printer to check that if it is

electrical interference that prevents the reader from working.

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Sharp MX 2700N - Color Laser - All-in-One Manual de instrucciones Pagina 50