2 SafeCom Controller
D60700-07
2.8.10 Specify help desk contact
The help desk contact is included on the OUT OF ORDER screen, which the
SafeCom Front-end displays when communication is lost.
1. Open the Advanced Configuration web page (2.7.2).
2. Click General.
3. Enter the Contact Person (name, phone number).
4. Click Save and Continue.
5. Click Restart.
2.8.11 Specify printer’s DNS name
If the SafeCom Controller is connected to the printer via the network you can
reference the printer via Domain Name System (DNS). This way you specify the
printer’s DNS name instead of the printer’s IP address.
1. Open the Advanced Configuration web page (2.7.2).
Note: Normally you do not need to perform step 2-4, as the list of DNS
servers is provided via DHCP.
2. Click TCP/IP.
3. In DNS Servers you can enter the IP address of your DNS servers to
resolve hostnames and IP addresses.
4. Click Save and Continue.
5. Click Printer.
6. In Printer IP Address enter the printer’s DNS name or IP address.
7. Click Save and Continue.
8. Click Restart.
2.8.12 Specify the LAN speed
The obsolete SafeCom Controller 3 Port and 1 Port can operate at 10 or 100
Mbps. The SafeCom Controller will by default sense and decide the speed (100
Mbps, unless the number of ports using 10 Mbps are in majority). The LAN
Speed can be set explicitly via the SafeCom Controller web interface.
1. Open the Advanced Configuration web page (2.7.2).
2. Click Hub (3 Port) or LAN (1 Port).
3. Change LAN Speed from AUTO to either 10_MBPS or 100_MBPS.
4. Click Save and Continue.
5. Click Restart.
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