DIGITAL MULTIFUNCTIONAL SYSTEMONLINE GUIDEMODELAM-4001. Installation2. Copying3. Sending Faxes4. Receiving Faxes5. Special Fax Functions6. Printing7.
4Important safety information• Do not disassemble this machine or attempt any procedures not described in this manual. Refer all servicing to qualifie
Timer Transmission94Cancelling a timer jobIf you need to cancel a timer job before it is performed, follow the steps below.♦ You will need to know the
954. Receiving Faxes4. Receiving FaxesSelecting the Reception ModeThe machine has two modes for receiving faxes:FAX ONLY mode:Select this mode when y
Using FAX ONLY Mode96Using FAX ONLY ModeWhen the reception mode is set to FAX ONLY, the machine will automatically answer all calls on one ring and re
Using EXT. TEL Mode974. Receiving FaxesUsing EXT. TEL ModeWhen the reception mode is set to EXT. TEL, you must answer all calls (even faxes) by pickin
Using EXT. TEL Mode98Reception RatioThe machine has been set at the factory to automatically reduce the size of received documents to fit the size of
Substitute Reception to Memory994. Receiving FaxesSubstitute Reception to MemoryIn situations where printing is not possible, such as when the machine
1005. Special Fax FunctionsPolling (Requesting a Fax Transmission)Polling allows you to call another fax machine and have it send a document (previou
Being Polled (Memory Polling)1015. Special FunctionsBeing Polled (Memory Polling)To let another fax machine poll your machine, you must first store th
Being Polled (Memory Polling)102Clearing a memory polling documentTo clear a memory polling document from memory, follow these steps:1 Make sure that
1036. Printing6. PrintingPrinting a Document From an Application♦ To use the machine as a printer, the machine must be connected to your computer wit
5Trademark information• Sharpdesk is a trademark of Sharp Corporation.• Microsoft, Windows and Internet Explorer are trademarks of Microsoft Corporati
Selecting Print Settings104Selecting Print SettingsThe print settings are selected in the SHARP AM-400 Printing Preferences (“SHARP AM-400 Properties”
Selecting Print Settings1056. PrintingPage Setup tab• Select the Paper Size and Paper Source. When the Paper Source is set to Tray, the Paper Size can
Selecting Print Settings106Advanced tabThe Advanced tab is used to specify how the printed image is scaled to the paper. Normally Match Page Size is s
Selecting Print Settings1076. Printing• If you wish to scale the image to a smaller size, select Auto Scaling. The paper size setting on the Page Setu
Printing on Envelopes and Cards108Printing on Envelopes and CardsTo print on envelopes, cards, and other special sizes of paper, use the bypass tray o
Printing on Envelopes and Cards1096. Printing2 Insert the sheet or envelope into the bypass tray as shown with the print side face down. • When insert
1107. ScanningThe machine can be used to scan documents to your computer. Both colour and black and white scanning are possible. You can either begin
Scanning From a TWAIN Application1117. Scanning• Note: The document glass is not suitable for scanning books or other bound documents (the surface to
Scanning From a TWAIN Application1124 In the dialog box that appears, select “SHARP MFP TWAIN I” and click the Select button. Note: The selection WIA-
Scanning From a TWAIN Application1137. Scanning• If you are using the auto document feeder, select Use Automatic Document Feeder.• If you wish to use
6Table of ContentsA Look at the Operation Panel 81. Installation 11Unpacking Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scanning From a WIA Application (Windows XP/Me only)1141 Place the original on the document glass.Open the document glass cover and place the original
Scanning From a WIA Application (Windows XP/Me only)1157. Scanning3 Click the File menu and select “From Scanner or Camera”.• The File menu of Paint i
Scanning From a WIA Application (Windows XP/Me only)1165 The following window will appear. Select the desired scan settings and then click the Scan bu
Scanning From the Scanner Wizard (Windows XP/Me only)1177. ScanningScanning From the Scanner Wizard (Windows XP/Me only)If you are using Windows® XP/M
Scanning From the Operation Panel118Scanning From the Operation PanelYou can scan directly from the machine by selecting scan mode and then one of six
Scanning From the Operation Panel1197. ScanningSelecting Button Manager to handle scanner eventsTo scan from the operation panel, you must first selec
Scanning From the Operation Panel1204. Select SC1 (scan menu SC1) from the Select an event list.5. In the Actions field, select Start this program and
Scanning From the Operation Panel1217. Scanning6. Click the Apply button.7. Repeat Steps 4 through 6 for each of events SC2 through SC6 (select Sharp
Scanning From the Operation Panel1221 Press to select scan mode.2 Place the original on the document glass or in the auto document feeder.Using the
Scanning From the Operation Panel1237. Scanning3 Press or until the desired scan menu appears in the display.Example: Press once for SC2: 4 Pres
75. Special Fax Functions 100Polling (Requesting a Fax Transmission) . . . . . . . . . . . . . . . . . . . . 100Being Polled (Memory Polling) . . . .
Scanning From the Operation Panel124♦ If the Button Manager icon does not appear on the taskbar, click the start button, select All Programs (Programs
Scanning From the Operation Panel1257. Scanning• If you wish to have the TWAIN driver open on your computer during scanning from the operation panel t
Scanning From the Operation Panel126• When OCR is selected as the applicationTo select the OCR program to be used, click Refer in the OCR field. Selec
Scanning From the Operation Panel1277. Scanning• When Filing is selected as the applicationTo select the folder where the image file will be saved, cl
1288. Printing ListsYou can print lists showing settings and information entered in the machine, and recent fax transactions. The lists are described
Printing Lists1298. Printing ListsTelephone Number ListThis list shows the fax numbers that have been stored for automatic dialling.Group ListThis lis
Printing Lists130Transaction ReportThis report is printed out automatically after an operation is completed to allow you to check the result. The mach
Printing Lists1318. Printing ListsTransaction Report print conditionYou can change the condition under which a Transaction Report is printed out. Foll
Printing Lists132Auto print-out of Activity ListYou can set the Activity List to print automatically whenever information on 30 fax transactions has a
1339. Maintenance1 Squeeze the cover release ➊ and open the auto document feeder cover. Open the document glass cover.2 Wipe the parts indicated in wh
8A Look at the Operation PanelDisplayThis displays messages and prompts to help you operate the machine.ZOOM keyPress this key to select an enlargemen
Maintenance1343 Close the auto document feeder cover, pressing down on both sides to make sure it clicks into place.Cleaning the document glassOpen th
Maintenance1359. MaintenanceCleaning the print rollersClean the print rollers frequently to prevent smudges or other dirt from appearing on your outpu
Maintenance1361 Press the side cover release ➊, open the side cover ➋, and then open the front cover ➌.• Caution!The fusing unit inside the print comp
Maintenance1379. Maintenance3 Continue from Step 4 on page 19 to install the new toner cartridge.Replacing the Drum CartridgeViewing the total number
Maintenance1381 Press the side cover release ➊, open the side cover ➋, and then open the front cover ➌.• Caution!The fusing unit inside the print comp
Maintenance1399. Maintenance3 Grasp the drum cartridge handle and gently pull the old cartridge out of the machine.4 Remove the new drum cartridge fro
14010. TroubleshootingProblems and SolutionsLine errorProblem SolutionLINE ERROR appears in the display.A line error occurs when your machine cannot
Problems and Solutions14110.. Trouble-shootingDialling and fax transmission problemsProblem SolutionNo dial tone when you pick up an extension phone c
Problems and Solutions142Fax reception problemsProblem SolutionThe machine doesn't receive faxes automatically.• Make sure that the reception mod
Problems and Solutions14310.. Trouble-shootingCopying problemsProblem SolutionThe quality of copies is poor and/or dark vertical lines appear when the
9CONTRAST keyPress this key to select a contrast setting when making a copy (page 57) or sending a fax (page 77).REDIAL keyPress this key followed by
Problems and Solutions144General problemsProblem SolutionNothing appears in the display.• Make sure the power cord is properly plugged into a power ou
Messages and Signals14510. Trouble-shootingMessages and SignalsDisplay messagesADD PAPER Check the printing paper. If the tray is empty, add paper. If
Messages and Signals146DRUM LIFE OVER This appears when the drum cartridge needs replacement.FAX RX IN MEMORY A fax has been received in memory becaus
Messages and Signals14710. Trouble-shootingAudible signalsREMOVE /BYPASS PAPER(alternating messages)A fax has been received to memory because paper is
Clearing Paper Jams148Clearing Paper JamsClearing a jammed documentIf the original document doesn’t feed properly during transmission or copying, or D
Clearing Paper Jams14910. Trouble-shooting3 Close the auto document feeder cover, pressing down on both sides to make sure it clicks into place.Press
Clearing Paper Jams1501 Press the side cover release ➊ and then open the side cover ➋.2 Push the two heater roller release levers down to release the
Clearing Paper Jams15110. Trouble-shooting4 If the jammed page cannot be pulled out directly, open the front cover ➊ and rotate the white knob ➋ in th
152AActivity List, 128Activity List, Auto Print Out, 132Alarm volume, 49Audible signals, 147Auto clear, 50Auto document feederDocument restrictions, 6
Index153KKey tone off, 51LLanguage used in display, 52Letters, entering, 45, 73Line error, 140Line Monitor, 78Loading printing paper, 23MMemory, subst
10SPEED keyPress this key to dial a fax number using an abbreviated 2-digit Speed Dial number (page 69).Number keysUse these keys to enter the number
CLASS 1LASER PRODUCTLASER KLASSE 1Beim Anschalten dieses Gerätes an Datenverabeitungsanlagen ist sicherzustellen, daß die Gesamtanlage den jeweiligen
Ver. 1.0SHARP ELECTRONICS (UK) LTD.Sharp House, Thorp Road, Newton Heath, Manchester, M40 5BESHARP ELECTRONICS (EUROPE) GMBHSonninstrasse 3, 20097 Ham
111. Installation1. InstallationUnpacking ChecklistBefore setting up, make sure you have all of the following items. If any are missing, contact your
Installation12InstallationAttaching the traysAttach the document feeder tray.Slide the output tray into the machine as shown. When it stops, lift the
Installation131. InstallationReleasing the scannerBefore plugging in the power cord, pull the scanner release toward you to release the scanner lock.♦
CAUTION:For a complete electrical disconnection pull out the mains plug. VORSICHT:Zur vollständigen elektrischen Trennung vom Netz den Netzstecker zie
Installation14Connecting the power cordPlug the power cord into a 220 - 230 V, 50 Hz, earthed AC outlet (U.K., Eire: 230 V, 50 Hz, earthed (3-prong) o
Installation151. InstallationConnecting the telephone line cordInsert one end of the line cord into the socket on the back of the machine marked TEL.
Installation16Setting the dial mode (Russia and Poland only): If you are on a tone dial line, the dial mode must be set to TONE. If you are on a pulse
Installation171. InstallationExtension phone (optional)If desired, you can connect an extension phone to the TEL. SET socket on the machine.Germany:Th
Installing the Toner Cartridge and Drum Cartridge18Installing the Toner Cartridge and Drum CartridgeThe laser printer in the machine uses a toner cart
Installing the Toner Cartridge and Drum Cartridge191. Installation2 Remove the new drum cartridge from its packaging.3 Insert the drum cartridge into
Installing the Toner Cartridge and Drum Cartridge205 Grasp the cartridge handle and insert the toner cartridge into the print compartment, sliding it
Installing the Toner Cartridge and Drum Cartridge211. InstallationResetting the drum counterEach time you install a new drum cartridge, follow the ste
Installing the Toner Cartridge and Drum Cartridge22Manually resetting the toner counterWhen a new toner cartridge is installed, the toner counter is r
Loading Printing Paper231. InstallationLoading Printing PaperYou can load up to 250 sheets of A4 paper (max. 80 g/m2) in the paper tray.Caution!Do not
This is a facsimile product operating in German, Austrian, Swiss, France, Italy, Sweden, Finland, Norway, Denmark, Spain, Portugal, Greece, Hungary an
Loading Printing Paper244 Replace the output tray.Russia only: Using letter/legal size paper (setting the paper size)The paper size is normally fixed
Installing the Software251. InstallationInstalling the SoftwareTo use the machine as a printer and scanner for your computer, you must install the so
Installing the Software26♦ To scan the maximum document length (356 mm) using the auto document feeder at 1200 dpi in full colour, at least 1 GB of me
Installing the Software271. Installation5. Follow the instructions in the windows that appear.♦ When the Setup Type Selection window appears, select S
Installing the Software287. If the installation was a Standard installation, the following window will appear. Click OK.♦ If you installed the MFP dri
Installing the Software291. Installation9. The Search Setup Wizard will appear. Follow the on-screen instructions to create an index database for Shar
Installing the Software30Comments: ♦ Do not connect the AM-400 to a hub to which another AM-300/AM-400 is connected. If this is done, the AM-400 will
Installing the Software311. Installation♦ Note for Windows ® XP SP2: The following window will appear first. Select No, not this time and click Next.
Installing the Software3214. After a brief interval, the Found New Hardware Wizard will appear again to install software for using the machine as a pr
Installing the Software331. InstallationSharpdesk online guideFor information on using Sharpdesk, view the Sharpdesk online guide on the CD-ROM. To vi
MAINS PLUG WIRING INSTRUCTIONS This equipment is fitted with a moulded type mains plug which incorporates a detachable fuse cover, under no circumstan
Using the Machine as a Shared Printer on a Network34Using the Machine as a Shared Printer on a NetworkIf the computer to which the machine is connecte
Using the Machine as a Shared Printer on a Network351. Installation3. The following window will appear. Click Network Setup Wizard to run the wizard.4
Using the Machine as a Shared Printer on a Network365. Click OK.Windows® 20001. Click the Start button, point to Settings, and select Printers.2. Righ
Using the Machine as a Shared Printer on a Network371. Installation3. Click the Add button on the Configuration tab.4. Select Service from the list of
Using the Machine as a Shared Printer on a Network38♦ If you would like to change the name, enter a new name (this must be 8 characters or less).11. C
Using the Machine as a Shared Printer on a Network391. Installation3. The following window will appear. Select A network printer, or a printer attache
Using the Machine as a Shared Printer on a Network407. Click Finish.Windows® 20001. Click the Start button, point to Settings, and select Printers.2.
Using the Machine as a Shared Printer on a Network411. Installation5. Select the AM-400 from the list of shared printers and click Next.6. Select Yes
Using the Machine as a Shared Printer on a Network425. Select the AM-400 from the list of shared printers and click Next.6. If the server is running W
Using the Machine as a Shared Printer on a Network431. Installation9. The following window will appear. Click Next.10. Select Yes if you would like to
Deklaracja zgodności według ISO/IEC guide 22 nr 1Dostawca: SHARP Electronics GES.M.B.H. Sp. z o.o. Oddział w Polsce02-844 Warszawa, ul. Puławska 469 t
Entering Your Name and Fax Number44Entering Your Name and Fax NumberBefore you begin sending faxes, enter your name and fax (telephone) number as expl
Entering Your Name and Fax Number451. Installation6 Enter your name by pressing number keys for each letter as shown in the chart below. Up to 24 char
Setting the Date and Time46Setting the Date and TimeThe date and time appear in the fax mode display and are printed at the top of every page you fax.
Setting the Date and Time471. Installation5 Enter a two-digit number for the month (“01” for January, “02” for February, “12” for December, etc.).Exam
General Machine Settings48 General Machine SettingsRingerLike a telephone, the machine will ring to alert you when a call comes in. To adjust the volu
General Machine Settings491. InstallationAlarm volumeThe machine sounds a three-beep alarm to alert you when an error occurs during fax transmission o
General Machine Settings50Auto clearAfter a fax or copy job is completed, the machine will automatically return all temporary copy settings or all tem
General Machine Settings511. InstallationKey tone offThe machine normally sounds a beep (key tone) each time you press a key on the operation panel. I
General Machine Settings52Selecting the display languageIf desired, you can change the language used in the display, reports and lists. ♦ Note: This s
532. Copying2. CopyingMaking a CopyTo make a copy, you can place the original on the document glass or insert it into the auto document feeder.♦ The
Внимание!Во исполнение Статьи 5 Закона Российской Федерации "О защите прав потребителей", а также Указа Правительства Российской Федерации №
Making a Copy542 Place the original on the document glass or in the auto document feeder.Using the document glass:Open the document glass cover and pl
Making a Copy552. Copying• Contrast: Medium (bar at mid-point)(Note: The default contrast setting can be changed as explained on page 61.)• E-Sort (co
Selecting Temporary Copy Settings56If MEMORY IS FULL appears...If the memory becomes full while multiple originals are being scanned using the auto do
Selecting Temporary Copy Settings572. CopyingNumber of CopiesIf you wish to make more than one copy of the original (or of each original if you have l
Selecting Temporary Copy Settings58E-Sort (collating sets of copies)To sort the copies as shown below under “Sorted”, first set the number of copies p
Permanent Copy Settings592. CopyingPermanent Copy SettingsThe following copy settings remain in effect until they are changed. These settings do not r
Permanent Copy Settings60Copy resolutionThe copy resolution is initially set to 300 dpi. If you need a sharper image, follow the steps below to change
Permanent Copy Settings612. CopyingDefault copy contrast settingThe default contrast setting (page 57) is medium (this is the setting that is used if
Using the Auto Document Feeder62Using the Auto Document FeederSize and weight of originals that can be fed through the auto document feeder 52 g/m²Min
Using the Auto Document Feeder632. CopyingOther restrictions♦ The scanner cannot recognise yellow, greenish yellow, or light blue ink.♦ Ink, glue, and
1IntroductionWelcome, and thank you for choosing a Sharp MFP! The MFP is a combination monochrome printer, copier, fax, and colour scanner. The featur
Copying onto Envelopes and Cards642 Insert the document face up into the document feeder. The top edge of the document should enter the feeder first.•
Copying onto Envelopes and Cards652. Copying2 Place the original on the document glass or in the auto document feeder.Using the document glass:Open th
Copying onto Envelopes and Cards664 Insert the sheet or envelope into the bypass tray as shown with the print side face down. • When inserting an enve
673. Sending Faxes3. Sending FaxesSending a FaxFollow the steps below to send a fax. To dial the fax number of the receiving machine, you can either
Sending a Fax682 Place the original on the document glass or in the auto document feeder.Using the document glass:Open the document glass cover and pl
Sending a Fax693. Sending Faxes3 The default temporary fax settings are as follows. To change a setting, see Selecting Temporary Fax Settings on page
Sending a Fax705 Check the display. If the name or number shown is correct, press .• If you made a mistake when entering a number, press to backspa
Sending a Fax713. Sending FaxesUsing the REDIAL keyWhen sending a fax, you can also automatically redial the last number dialled by the machine. Follo
Storing a Number for Speed Dialling721 Make sure that the date and time display of fax mode appears (if needed press ) and then press .2 Press .3 Pre
Storing a Number for Speed Dialling733. Sending Faxes7 Enter a name by pressing number keys for each letter as shown in the chart below. Up to 20 char
2Fax specifications*Based on Sharp Standard Chart at standard resolution, excluding time for protocol signals (i.e., ITU-T phase C time only).Scanning
Storing a Number for Speed Dialling749 Press if you want the machine to use Super G3 mode (the fastest transmission mode) when using this number. Pr
Storing a Number for Speed Dialling753. Sending FaxesEditing and deleting auto-dial numbersIf you need to make changes to a previously stored auto-dia
Storing a Number for Speed Dialling768 Press .9 Make the desired changes to the name. • To move the cursor to the right, press . When the cursor is o
Selecting Temporary Fax Settings773. Sending FaxesSelecting Temporary Fax SettingsYou can adjust one or more of the following temporary fax settings b
Selecting Temporary Fax Settings78Duplex ScanDuplex Scan provides a convenient method for faxing multiple two-sided originals using the auto document
Other Fax Transmission Settings793. Sending FaxesOther Fax Transmission SettingsChecking and cancelling stored fax jobsFollow the steps below to check
Other Fax Transmission Settings80Automatic redialling when the line is busyIf you use Direct Keypad Dialling, Speed Dialling, or Search Dialling to se
Other Fax Transmission Settings813. Sending FaxesRecall times for automatic redialling when the line is busyIf desired, you can change the maximum num
Other Fax Transmission Settings82Automatic redialling after a line errorIf you use Direct Keypad Dialling, Speed Dialling or Search Dialling to send a
Other Fax Transmission Settings833. Sending FaxesRecall times for automatic redialling after a line error occursYou can select “0” or “1” for the numb
3General specificationsAs a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for produc
Other Fax Transmission Settings841 Make sure that the date and time display of fax mode appears (if needed press ) and then press .2 Press .3 Press .
Using an Extension Phone to Send a Fax853. Sending FaxesDefault Line Monitor settingThe default setting for Line Monitor (listening to the line and fa
Using an Extension Phone to Send a Fax862 Place the original on the document glass or in the auto document feeder.• If the document glass is used, onl
Broadcasting (Sending a Fax to Multiple Destinations)873. Sending FaxesBroadcasting (Sending a Fax to Multiple Destinations)This function allows you t
Broadcasting (Sending a Fax to Multiple Destinations)886 Repeat Steps 4 and 5 for each of the other destinations to which you wish to send the fax (ma
Broadcasting (Sending a Fax to Multiple Destinations)893. Sending FaxesStoring numbers in a GroupGroups allow you to send a fax to a group of fax mach
Broadcasting (Sending a Fax to Multiple Destinations)907 Repeat Steps 5 and 6 for each of the other destinations that you want to include in the Group
Timer Transmission913. Sending Faxes7 Press repeatedly to exit.Timer TransmissionThe Timer function allows you to store a fax job to be transmitted
Timer Transmission926 Press to select SET.• Note which Timer number (Timer 1, 2, 3, or 4) appears in the display. This is the number of the Timer jo
Timer Transmission933. Sending Faxes10 Specify the destination using one of the methods below:• Press , enter the 2-digit Speed Dial number of the de
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